Browsing: CRM

The Midwestern grocer wanted to help its shoppers solve the eternal question of “what’s for dinner?” But first, it had to clean up its data.

Salesforce Inc. (NYSE:CRM – Get Free Report)’s stock price traded up 3% during trading on Thursday. The company traded as high as $239.45 and last traded at $236.5210. Approximately 9,560,184 shares traded hands during trading, a decline of 31% from the average daily volume of 13,908,743 shares. The stock had previously closed at $229.57.

The feature lets customers ask for suggestions, place repeat orders, and complete order transactions without opening the app.

TradingKeyOct 1, 2026 8:15 PM View all comments（0）  • Salesforce shares rose following positive developments in enterprise artificial intelligence strategies. • Wall Street analysts highlighted resilient IT spending and strong Agentforce adoption trends. • The company reported $41.52B in annual revenue and $7.46B in net profit.

Businesses are confident their AI-to-human handoffs preserve context, but customers tell a different story. Five9’s Matt Ladley explains why transfers still break down, what a seamless handoff should look like, and how orchestration keeps AI and human agents working as one

Southwestern Electric Power Company (SWEPCO) customers who may need additional flexibility managing their electric bills still have time to access expanded bill assistance and temporary residential customer relief measures now through the end of October.

A brand can spend heavily on a beautiful identity, a polished website, celebrity endorsements and clever advertising, yet lose a customer in five minutes at the point of service. That is the uncomfortable truth behind modern branding. The brand promise may begin in the boardroom and travel through advertising, packaging and social media, but it…

October 1st, 2026 · by Trefis TeamCRMYTD-12.7%SPYYTD+12.4%QQQYTD+20.7% Analyze CRM →

Cacti Asset Management LLC acquired a new stake in shares of Salesforce Inc. (NYSE:CRM – Free Report) during the third quarter, according to the company in its most recent disclosure with the Securities and Exchange Commission (SEC). The firm acquired 64,070 shares of the CRM provider’s stock, valued at approximately $14,436,000. Salesforce makes up approximately…

This week’s customer intelligence developments show why connected signals, human judgment, and accountability now matter more than dashboards. AI can accelerate insight, but fragmented customer context still prevents organizations from making consistently better experience decisions.