Accounting
eCommerce
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Fiserv Inc. early Tuesday announced it is building in AI-based e-commerce capabilities for its Clover point-of-sale technology. The new services are intended to help small businesses create and expand an online store while increasing product visibility
CRM
Salesforce (CRM) just saw its Missionforce National Security recruiting platform earn “Awardable” status from the Department of War’s AI-focused office. This opens the door to broader use of its automation and analytics across military talent programs.
Personal AI agents, such as Meta’s Muse, OpenAI’s dots, and Google’s Gemini Spark, are contacting companies on customers’ behalf to negotiate bills, pursue refunds, and cancel subscriptions. Most service models are based on assumptions that some customers won’t pursue valid requests and others will give up before reaching a resolution. These agents weaken both assumptions…
AI Tools
Read MoreAdobe is pouring more AI into its products, including Photoshop, Premiere, Illustrator, and InDesign, in a major product feature announcement at its MAX event in Miami. The company is also expanding AI capabilities in its creative tool, Firefly, and releasing a Model Context Protocol (MCP) that lets other chatbots like ChatGPT, Claude, or Gemini use…
Chicago Public Schools is blocking generative AI tools like Google Gemini, ChatGPT and Claude on student accounts, even as Google has threatened to block search access for schools that disable its artificial intelligence.
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