Accounting
Sales and marketing teams are integral to practically every variable in consumer products (CP) companies, but only 11% view sales and marketing as a strong and unified growth engine.
A previously undisclosed Kroll review found weaknesses in Hoover’s computer systems that could have left the city vulnerable to cyberattacks. Hoover says it has since upgraded equipment and strengthened its defenses.
eCommerce
Landmark Global, a leading provider of cross-border e-commerce delivery and international logistics solutions, has launched its new app (Landmark Shopify App) on the Shopify App Store. Designed for merchants using Shopify Basic and Shopify Plus, the solution makes it easier to sell internationally by bringing essential shipping tools together in one place.
Shopify has launched a new app security check command in its Shopify CLI as part of its Fall ’26 Edition update.
CRM
NiCE has published survey findings showing that personal AI agents are already contacting customer service teams. The responses came from 118 practitioners across more than 70 customer organisations.
There’s a specific moment that happens when a customer realises they’re talking to a machine. The tone shifts, the response cadence is wrong, the answer doesn’t quite track what they actually asked. From that point, every future interaction gets filtered through that lens. Fair or not.
AI Tools
Read MoreBitcoin sits more than a third below its record high, and ChatGPT has a surprisingly specific month when it could get back there, along with the exact conditions that could push that date forward or delay it further.
If anyone knows technology, it’s Bill Gates. The now multi-billionaire launched Microsoftin 1975, which is now one of the world’s largest companies. Microsoft started out writing software programs for personal computers and eventually launched the Windows operating system in 1985, soon becoming the largest PC software company.
Asians shares were trading mixed early Friday, as worries about the future of artificial intelligence grew after Alphabet’s stock drop dragged on U.S. markets