Browsing: CRM

CRM

COLUMBUS, Ohio, Oct. 5, 2026 /PRNewswire/ — Red Roof®, an award-winning leader in the lodging industry, hosted Ignite, the company’s Brand Conference, in Hollywood, Fla., this week, where leaders committed to accelerating their strategy for long-term growth by unveiling a series of initiatives designed to strengthen the guest experience, create greater enhancements across its portfolio…

CRM

Gal Rimon says AI agents are entering CX operations faster than many leaders are able to govern them. Ahead of Centrical’s Big Game event next month, he explains why organizations need one performance model for people, AI agents, and customer outcomes

CRM

Predominantly, CRM in the Real Estate sector merely served as a digital ledger to track sales activity. It recorded thehether a site visit was scheduled and, eventually, whether the customer booked a property. That information remains useful, but the business question has changed. Sales heads need to know why the numbers moved, where the pipeline…