Browsing: Adoption

Add preferred source Four out of ten companies worldwide have expanded their information security investments as they adopt artificial intelligence, according to a new survey. Kaspersky’s study of 1,800 IT and cybersecurity decision-makers across 18 countries found that 41% of respondents cited AI adoption as a primary driver of increased security spending. Shadow AI—employees using…

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Artificial intelligence (AI) is becoming a central business priority for real estate brokerages, with leaders reporting a more than 30% increase in its importance since 2024, according to a Delta Media Group survey.

Artificial intelligence now touches nearly every customer service operation, yet most deployments still stop at a single chatbot or an assist panel beside a human agent. The harder work — coordinating data, systems and people to resolve a request from beginning to end — remains largely undone, and it is fast becoming the dividing line…

CPA firms have strong incentives to move quickly on AI, but speed without behavioral design creates a patchwork: enthusiasts sprint ahead, worried professionals hold back, and quiet users invent their own rules.

Explore what banking leaders need to know as AI moves deeper into the enterprise.

B2B influencer marketing has seen an 85% adoption rate as brands increasingly shift budgets toward industry experts. Since 2020, there has been a 34% growth in its adoption, driven by improved ROI, lead quality, and the integration of AI-driven campaign tools. These advancements are changing how enterprise marketers allocate their budgets.

Richard Valente, Vice President Customer Experience Strategy at TP in Australia, says businesses need to focus on how technology can amplify human empathy rather than replace it.

Involved Media has promoted Cristina Spizzica to business intelligence director, putting its AI adoption strategy under the same leader responsible for the agency’s business intelligence capabilities.

New Delhi [India], September 6 (ANI): Companies are rapidly moving artificial intelligence from experimentation to enterprise-wide deployment, but the financial payoff from those investments remains limited, highlighting a growing gap between AI’s impact on individual workers and its contribution to corporate earnings, according to a research report by McKinsey. Nearly nine in 10 respondents to…