Browsing: Voice

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Conversational AI is transforming how humans interact with technology. From virtual assistants and AI-powered contact centers to real-time translation and accessibility tools, voice-first interfaces are rapidly becoming the default mode of interaction for millions of users worldwide.

Twilio’s third-quarter results point to rising CX demand for AI voice, richer messaging, agent identity and contact center modernization, as customer engagement infrastructure shifts toward more autonomous interactions and trusted AI-led service journeys.

Voice actor and broadcaster Seo Yu-ri (41) again demanded her ex-husband Choi Byung-gil to repay her debt.

I recently created Beardbrand’s own voice customer service agent. And I did it in about a day. We’re still working on it, but the functional aspect is complete.

A trip to Bojangles turned into an unexpectedly spooky experience for one North Carolina customer after she encountered the fast-food chain’s Halloween-themed AI drive-thru assistant. The automated voice was supposed to add some seasonal fun to the ordering experience, but its ‘witch-like delivery’ left her less than impressed.

Many organizations now use Microsoft Teams as a central employee workspace, making it an increasingly important part of their customer service technology strategy. Heedify’s Mefteh Werghemmi explains why Voice AI must hand customers to human agents with full context intact

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As households across India gear up for Diwali celebrations, OpenAI is promoting the use of ChatGPT Voice as a festive planning companion, offering suggestions for everything from budgeting and shopping to hosting family gatherings. The company says ChatGPT Voice, powered by its Indian voice options Neer and Leher in GPT-Live-1.1, can help users manage the…

Sumit Vishwakarma22 Oct 2026 19:54IST New Update