Browsing: Retailers

For online retailers that expect to see peak sales arrive during the 2026 holiday season, preparations in the months and year ahead can make or break their end-of-year results. As the back-to-school season gives way to Labor Day weekend, Halloween and eventually the Cyber 5, which includes Thanksgiving and the four days that follow, retailers…

The broker’s Retail Pulse survey finds 95% of UK retailers report serious cyber exposure, a year after M&S and Co-op were hit, while its wider data shows most clients’ limits fall short of a severe loss

AI deal-hunting is the new customer experience test for retailers | Retail Customer Experience

Retail Brew swapped the Big Apple for Sin City last week, heading to Las Vegas for Groceryshop to hear industry leaders weigh in on the industry’s most pressing topics.

How retailers can capitalize as consumers become more intentional | Retail Customer Experience

Per new research from Quantum Metrics, which surveyed 1,500 US and UK consumers, it would seem not so much. The primary issue is “a listening gap” wherein digital brands seem to take customer feedback but “consumers never see action or a response that shows they were heard.”

More than three-quarters of consumers say they have seen retailers or shopping platforms list the same product at different prices in the past year, an Akeneo survey found.

The use of AI agents is soaring in the retail sector, but visibility remains a major challenge, with regulated data at risk.

Retailers say ‘omnichannel’ but promotions systems say otherwise | Retail Customer Experience

Nearly 3 out of 4 (74%) consumers think retailers collect too much personal information, according to a new report from ThoughtSpot, which sells data analytics software to retailers and other businesses.