Browsing: demand

Fal, a San Francisco-based startup that hosts and runs AI video, image, and audio models, has raised $1.3 billion in its latest funding round led by Bessemer Venture Partners, with participation from Nvidia, Sound Ventures, and T. Rowe Price. The deal values Fal at $16 billion, double its $8 billion valuation in April, Bloomberg reported.

CRM

Twilio’s third-quarter results point to rising CX demand for AI voice, richer messaging, agent identity and contact center modernization, as customer engagement infrastructure shifts toward more autonomous interactions and trusted AI-led service journeys.