Browsing: commerce

Retailers are doubling down on social commerce as an essential channel this year, yet they’re proceeding with notable caution toward agentic commerce. This careful stance comes as three diverse retailers weigh the promise of autonomous AI agents against the proven returns of social selling.

United Parcel Service’s UPS launch of UPS Secure Commerce reflects the expansion of supply chain management beyond transportation and delivery into risk management, fraud prevention and customer experience. By combining InsureShield, Parcel Pro and CommerceShield, UPS is positioning its services as an integrated approach to protecting shipments, revenues and customer relationships.

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