Browsing: channel

McCrometer announced on September 28, 2026, an early look at the upcoming launch of its new Open Channel Software, a cloud-based platform designed to help utilities gain greater visibility into their flow monitoring networks through cross-site analytics, system alerts, device diagnostics, and centralized fleet management.

Banks face growing pressure to provide 24/7 access to cash services while reducing operational costs, improving efficiency, and meeting rising customer expectations. For Komerční banka (KB), modernizing a heterogeneous ATM landscape and creating a more customer-centric self-service channel became a strategic priority.

Generative artificial intelligence is fast becoming part of the shopper journey with over a third of consumers, 34%, using AI tools to shop. That’s the top finding of an Acosta Group study, “AI Shopper Study,” that reveals AI has broad use among Gen Z and millennials and is rising among Boomers, according to a press…

China and the United States agreed to establish a channel for handling AI-related incidents and accelerate work on military crisis communications following a three-day summit between President Xi Jinping and President Trump in Washington, the two governments said Saturday.

China and the United States agreed to establish a channel for handling AI-related incidents and accelerate work on military crisis communications following a three-day summit between President Xi Jinping and President Donald Trump in Washington, the two governments said Saturday

Ahead of Gammaverse 2026, Christopher Carey talks to Will Morey, Managing Director of Gamma Business Channel, about why legacy thinking is a bigger risk to partners than legacy revenue, where AI and CX offer near-term value, and what real vendor support looks like.

SME customers increasingly want technology partners to solve business problems, not simply supply products. Will Morey, Managing Director of Gamma Business Channel, explains why listening, timing and practical delivery matter more than chasing the latest technology trend

The Zebra APAC partnerships chief says human, business and artificial intelligence must come together as channel ecosystems expand beyond traditional distribution and resale

Leaders of today’s channel security powerhouses such as Cyderes CEO Chris Schueler are showing how to strike the balance between separating the real AI threats and risks from the hype.

For years, many contact center strategies treated voice as a utility and a high-cost channel to contain. Digital self-service, chat, messaging and automation were positioned as lower-cost alternatives, while phone support was often reserved for issues customers could not resolve any other way.