Browsing: beyond

Over the years, I have watched businesses collect more data than ever before. Every customer interaction, every transaction, every online engagement, and every operational activity creates a trail of information. Today, organisations have access to an incredible amount of data, from purchasing patterns and customer feedback to supply chain movements and digital behaviour.

Anticipated earnings from key AI hardware stocks such as Applied Materials and Cisco keep shining a spotlight on how much capital is flowing into chips, cloud capacity and large language models. This focus on AI related capex creates urgency for investors who do not want to sit on the sidelines. This article highlights 3 stocks…

Satisfaction surveys are no longer the only way BBVA gains insight into its relationship with customers. The bank is now using generative artificial intelligence to analyze hundreds of thousands of customer interactions, providing a more complete picture of the customer experience. It harnesses this technology to process selected conversations in Spain across channels such as…