Salesforce, Inc. (NYSE:CRM) has fallen more than 10% over the past month following a 14-day losing streak triggered by AI-driven fear regarding potential disruption of traditional SaaS models. Regardless, analysts expect more than 52% upside from the current level, making Salesforce one of the Top Large Cap Stocks to Invest In At 52-Week Lows.
Several analyst firms, including Citizens and Monness, have reiterated a Buy rating on Salesforce, Inc. (NYSE:CRM) despite the decline in share value. On June 23, Citizens maintained an Outperform rating on the stock with a $315 price target. Earlier, on June 18, Monness upgraded the stock from Hold to Buy with a price target of $200.
Citizens rating came after the company announced plans to acquire Fin, formerly known as Intercom, for approximately $3.6 billion. Fin is an AI-powered customer service platform whose agent handles complex queries across multiple channels, including live chat, email, WhatsApp, SMS, phone, and Slack. Its AI is built on Apex, a proprietary model purpose-built for customer support.
The firm noted that the acquisition can strengthen the company’s Agentforce platform by adding Fin’s packaged AI offerings and fast-deployment capabilities. The deal is expected to close in Q4 of Salesforce’s fiscal year 2027 and will not affect the company’s existing FY27 financial guidance or capital return program.
On the other hand, Monness finds the share price attractive following a decline streak. The firm highlighted Salesforce’s margins, cash flow generation, and share repurchase program as reasons behind the upgrade.
Salesforce Inc. (NYSE:CRM) is a global enterprise software company that provides customer relationship management (CRM) and cloud-based business applications across sales, service, marketing, commerce, and data analytics. Its Customer 360 platform, powered by data tools and trusted AI, enables organizations to unify customer data and drive personalized engagement.
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