Revora, formerly known as MyAlice, announced it has raised $2 million in funding to help e-commerce merchants improve customer engagement through AI agents.
The funding round was led by i2i Ventures and Oraseya Capital. Anchorless Bangladesh, Conjunction Capital, F6 Ventures, Hi2 Global, and Orbit Ventures also participated, along with veteran operators behind prominent companies in the MENA region, including Salman Butt, co-founder of Salla.
Revora is focused on helping e-commerce merchants sell, recover abandoned carts, and retain customers across WhatsApp, Instagram, and the web. The company evolved from MyAlice, which originally operated as a customer support tool designed to help merchants respond faster to customer inquiries.
The company said the shift from MyAlice to Revora reflects a broader opportunity in e-commerce conversations. Rather than focusing only on responses, Revora is designed to address what happens before and during customer conversations, including abandoned carts, unanswered product questions, and missed sales opportunities outside of normal business hours.
Revora’s AI agents are designed to convert conversations into recurring revenue by engaging customers, answering questions, recovering sales, and resolving issues across major digital channels.
According to the company, Revora’s platform has helped merchants achieve a 15% to 20% revenue uplift and more than 73% resolution rates. The company also reported 10x growth over the past 12 months.
Revora said the timing of the launch aligns with a major shift in consumer behavior, as more people become comfortable interacting with AI and buying through AI-powered conversations. The company is building for a future in which conversational AI becomes a larger part of how commerce happens across digital channels.
The funding will support Revora’s continued product development and growth as it expands its AI agent platform for e-commerce merchants.
