Browsing: Agents

As Workday began deploying AI agents across departments — from procurement and supply chain to finance and HR — the team quickly recognized a familiar challenge resurfacing in a new form. Each agent operating with its own independent data store created point-to-point connections that multiplied complexity exponentially. With 100 agents and 100 data systems, the…

Mutual of Omaha Mortgage is using voice AI agents so that their loan officers can spend more time on the phone with borrowers.

OpenAI announced a test of interactive AI agents that users can engage with after clicking ads inside ChatGPT, deepening its push into advertising with new tools and partnerships involving HubSpot and Shopify.

As companies hand off longer and more complex tasks to AI agents, they are running into an oversight problem: Agents can act faster, longer, and at greater volume than humans can realistically review. That issue reached a peak with the Hugging Face incident, which saw nearly 12,000 agents coordinating faster than human beings could track.…

Coinbase (COIN) CEO Brian Armstrong joins Scott Melker for a conversation the latest innovations in crypto trading, such as perpetual futures products and AI trading agents.

Crocs, a casual footwear retailer, has replaced a scripted self-service support approach with a conversational shopping and support experience.

Splunk has made a number of announcements this week that has been described by executives as transformational rather than incremental.

The next startup hire may not need a desk or a payroll record. Founders are reconsidering where human judgment matters most.

A new project at the University of Miami School of Education and Human Development seeks to empower students by transforming the role of artificial intelligence in middle school math classrooms—not simply as a technological tool but as a “teachable agent” that students will instruct, guide and learn.

Cybersecurity researchers have spent decades building sandboxes and isolated test environments where they can safely unleash malware, probe vulnerabilities and generally do things that would be extremely dangerous on the open internet. But artificial intelligence is beginning to complicate that arrangement.