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Deloitte Launches FastForward™ for Life Sciences, an Agentforce-Powered Customer Relationship Management Accelerator
Offering is designed to enhance time to value, provide a predictable cost model and to accelerate the path to Agentforce-driven pharma-readiness
SAN FRANCISCO, Sept. 14, 2026 /PRNewswire/ — Deloitte today announced an expansion of its strategic alliance with Salesforce by launching FastForward™ for Life Sciences, an agentic-infused customer relationship management (CRM) accelerator tailored for mid-size organizations. It delivers a compliant, ready-to-use experience designed to help organizations move forward more quickly and efficiently than a traditional front-office transformation.
Built specifically for mid-sized life sciences organizations, this offering is 70-90% preconfigured to give those organizations an agile path forward. It offers a portfolio of services, accelerators and a pre-configured Converge™ by Deloitte solution to provide enterprise-grade CRM capability, a faster implementation model and a managed services approach that keeps the platform evolving after go-live, offering clients flexibility for ongoing enhancement support. Organizations can roll out their transformations within four to six months, which is twice as fast as compared to traditional, heavily customized approaches.
Additionally, its foundation is informed by Deloitte’s IndustryAdvantage™ approach, drawing on Deloitte’s industry-specific insights, specialized capabilities and experience with life sciences transformation to help focus modernization where it matters. With this solution, organizations can modernize operations across field engagement, health care professional engagement, territories, sampling, medical science liaison workflows, compliance controls and data-driven customer insights.
Mid-size life sciences organizations are under pressure to modernize quickly and many may not have the time or budget for multi-year transformations. Designed for speed and scale, FastForward™ for Life Sciences is intended to help drive faster cycle times, higher data quality and more capacity for innovation for mid-size life sciences organizations, working to shorten the path from idea to therapy and help these organizations deliver better outcomes for the patients they serve.
“We continually hear the same frustration from clients, mainly centering around the time they are devoting to updating their CRM systems. This offering provides tested, pre-configured workflows and setups across the commercial capability set that match how life sciences team’s work. Instead of debating field layouts for months, they’re launching pilots in weeks and spending time on what matters; getting therapies to patients faster.”
