Costco moves into Medicare business
Customer Service
Costco is partnering with SCAN Health Plan to launch a suite of senior-focused insurance products and is Costco’s first partnership with a Medicare plan.
The two companies plan to begin with Medicare Advantage products in two states and a Medicare supplement plan in a third, pending regulatory approval, according to a Wall Street Journal report.
Richard Stephens, senior vice president for pharmacy at Costco, told WSJ that the Medicare effort is being viewed as a pilot.
Other offerings may include, pending regulatory review and approval, a re-invented pharmacy experience, Medflex over the counter benefits, vision, audiology and more, according to a press release.
“For the millions of older adults who rely on Medicare Advantage, the future of the program depends on strong partnerships that make healthcare more accessible, more connected and more seamlessly integrated into everyday life,” Dr. Sachin H. Jain, CEO of SCAN Group and SCAN Health Plan, said in the release. “Older adults want healthcare that is easier to navigate, more responsive to their needs and rooted in organizations they trust. Our expanded partnership with Costco will give us a strong foundation to explore new ways to help people stay healthy and independent while delivering the quality, value, and service both of our organizations are known for.”
“For more than 40 years, Costco has consistently listened to our Members and earned their trust delivering consistent value on essential goods and expanding our health service offerings,” Ron Vachris, CEO of Costco, said in the release. “Selecting SCAN as our partner to deliver a better healthcare experience for seniors, is an extension of that commitment. We have developed a shared understanding of what matters most to the seniors we serve. Deepening our partnership allows us to build on that foundation and create value for our members.”
Customer ExperienceRetail – Pharmacy/DrugstoresCustomer ServiceCostco Wholesale
Related Media
News
Costco mulling scan-and-go to speed checkout
News
Costco teaming with payment platform Affirm
Article
Gas fueling Costco growth, customer loyalty
News
Costco expansion strategy delivering on more than one front
News
Costco shifting from self-checkout to scan-and-go, shoppers report
Article
Costco CEO, CFO talk AI-powered online sales jump, tariff strategy
