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UTM Comments
Behind Macau’s tourism numbers: Why employee wellbeing matters
Wellbeing is not an optional benefit added after business objectives are achieved. In a people-centred industry, it is part of the operating model. For Macao’s large resorts, independent restaurants and other tourism businesses, caring for employees is also a way of protecting service quality, reputation and long-term competitiveness.
Neuromarketing applications in retail strategy
As consumers spend more of their lives online, retailers are rethinking how they attract, engage, and retain customers
Tasting the world in Macau: How industry-academia collaboration ignites culinary passion
UTM Comments is a partnership between Macau News Agency and Macao University of Tourism By Marieta Wong, Lecturer Macau’s evolution into a global gastronomy powerhouse is the result of deliberate strategy, not chance. In fact, being designated a UNESCO Creative City of Gastronomy recognises that the city has built a distinctive culinary identity – one shaped by creativity, […]
How to keep your professional skills valuable and avoid obsolescence in the AI era: Insights from F&B
n a time of an inflection point for how this industry will change, we need to re-set our understanding of AI. AI can mimic techniques, but it cannot counterfeit the human soul.
