A former eBay executive, with extensive experience in luxury goods operations and a proven track record of scaling global fashion marketplaces, will drive The RealReal into its next phase of growth.
San Francisco, October 28, 2026 /PRNewswire/ — The RealReal (Nasdaq: REAL), the world’s largest authenticated online marketplace for pre-owned luxury goods, today announced the appointment of Alexis Hoopes as Chief Merchandising Officer. Hoopes previously led eBay’s $10 billion global fashion business and has held leadership roles at eBay, Mattel, and Nordstrom, with extensive experience in luxury merchandise operations, international platform expansion, and digital commerce.
In his new role, Hoopes will be responsible for The RealReal’s product strategy, focusing on strengthening its luxury product assortment, enhancing personalized product discovery, and unlocking new growth opportunities through technology, data, and global marketplace expertise.
Rati Sahi Levesque, President and CEO of The RealReal, said: “Alexis is a proven leader with a rare combination of expertise in luxury goods operations, global marketplace experience, and operational discipline. As we solidify our leadership in the luxury resale space, her ability to connect premium goods with evolving consumer demand will be critical to accelerating growth, enhancing the shopping experience, and unlocking the full potential of our platform.”
During her tenure at eBay, Hoopes served as Vice President and General Manager of Global Fashion, leading teams in the United States, the United Kingdom, and Europe. She helped build and scale the company’s fashion business by expanding the “Authenticity Guarantee” program to more categories, price points, and international markets to enhance trust between buyers and sellers. She also expanded the supply of luxury goods through cross-border trade between Asia and the United States, and established “resale-as-a-service” partnerships with leading brands and retailers.
Previously, Hoopes served as Senior Vice President of E-commerce at Mattel, where she built the company’s direct-to-consumer business, launched two digital commerce platforms, and integrated American Girl’s e-commerce operations. Before that, she spent nearly 15 years at Nordstrom, holding various leadership roles across merchandise operations, strategy, e-commerce, and planning.
Alexis Hoopes, Chief Merchandising Officer of The RealReal, said: “For a long time, I’ve admired how The RealReal combines top-tier luxury fashion with the joy of discovery. The opportunity to merge luxury goods, deep proprietary data, and emerging technologies to create more personalized shopping experiences is incredibly compelling. I’m excited to collaborate with the team to expand the product offering, unlock new sources of supply, and help shape the future of luxury resale.”
The RealReal stated that, with the appointment of Hoopes, the company is continuing to advance its AI-driven capabilities and solidify its position as a platform for discovering luxury goods. The company noted that, with over 15 years of proprietary data and a continuously evolving inventory of more than one million luxury items, it is uniquely positioned to create more opportunities for finding new buyers in the luxury market.
The RealReal is the world’s largest authenticated online marketplace for pre-owned luxury goods, trusted by a community of 45 million members. Its full-service consignment model, covering fashion, fine jewelry and watches, art, and home goods, enables customers to easily buy and sell luxury items anywhere. The company combines rigorous expert authentication with AI and proprietary technology to optimize operations and pricing while streamlining the customer experience. Leveraging 15 years of proprietary data and over 55 million items sold, The RealReal has become one of the leading platforms for modern luxury resale and has redefined the lifecycle of luxury goods.
