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The debate about automation in customer service is often framed too simply. Either businesses should automate aggressively to reduce cost, or they should preserve human service because customers dislike dealing with machines.

Jamaat secretary general urges the govt to focus on the energy crisis, implement opposition proposals and convene an emergency parliament session 1 MIN(s)UPDATED 1 MIN(s) •POLITICS Star Online Report Photo courtesy: Jamaat-e-Islami

Secondhand shopping is a goldmine for the budget-conscious — pristine designer bags, electronics and luxury items at a fraction of retail. But here’s the catch: the secondhand market is also a goldmine for scammers.

Thu, 13th Aug 2026 (Today) TAKANORI NISHIYAMASenior Vice President, APAC and Japan Country ManagerKeeper Security

For years, digital marketing teams built their playbooks on an abundance of granular signals. Clicks, third-party cookies, device identifiers, and deterministic conversion paths gave ops and growth leaders a clear line of sight into campaign performance.

The availability of more granular, real-time data means marketers can see performance change almost constantly. But more signals also mean more noise, and reacting to every change is a surefire recipe for failure.

Lab results come back quickly, often hours, or even days, before a care team has time to review them. Whereas it was once a waiting game, patient-consumers are turning to a new resource to help fill that gap: AI chatbots. Three things healthcare leaders should understand.