Browsing: support

Not passing the context of a call from self-service to human typically reflects integration issues, but it might also indicate a fractured approach to handling customer service.

Shop Iowa Day helps Iowa small businesses gain visibility, reach new customers, and compete in an increasingly online marketplace, while giving shoppers an easy way to keep their dollars local. Last year, Shop Iowa connected businesses with buyers from 132 Iowa cities and 26 states.

For decades, enterprise knowledge ran on one model: search and find. Content sat in repositories and the burden fell on the person searching. They had to know what to look for, where to look and how to phrase it. Today it looks different. Work is now distributed across portals, AI assistants and business systems and…

Vietnam has proposed an overhaul of its Postal Law to support expanding e-commerce deliveries, simplify business registration and strengthen accountability across postal networks. The draft would also extend universal postal services to parcels and goods packages, improving access for businesses and consumers in underserved areas.

CardCash improved support speed without adding headcount or increasing overall staffing costs.

Contents Generative AI in ecommerce will create a $110.8 billion market by 2030, changing how retailers connect with customers and run their operations. This technology will generate 10% of all data by 2025, up from less than 1% in 2021. Online stores are undergoing a remarkable transformation, and AI-driven product recommendations now drive 35% of…

Bonita C. Stewart and Jackson Georges Jr. co-founded the venture capital firm, anchored by an understanding of what it takes for a company to scale. Stewart brings 18 years of experience as vice president of global partnerships and was a Gradient board partner. Georges worked at Google in large customer sales and HR and was…

OpenAI President Greg Brockman was one of the major early supporters of Leading the Future, a controversial AI industry super PAC that formed last year with a mission to get pro-AI candidates elected in the 2026 midterm elections.

Members of the 1MC Arnold chapter meet weekly at Anne Arundel Community College. Stephanie Goldenberg welcomed attendees to the 1MC launch in February. PreviousNext Posted Thursday,October 1, 20261:18 pm

Strength for artificial-intelligence stocks is helping the U.S. market to hold firmer on Thursday, even as pressure from the bond market continues to rattle financial markets worldwide