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Twilio’s third-quarter results point to rising CX demand for AI voice, richer messaging, agent identity and contact center modernization, as customer engagement infrastructure shifts toward more autonomous interactions and trusted AI-led service journeys.
Stora Enso has reported adjusted earnings before interest and taxes (EBIT) of €161m ($179.6m) in the third quarter (Q3) of 2026, up 28% from €126m in the same period last year.
Over the past year, the rise of artificial intelligence has become more prominent in Athens. The increased use of AI-generated media by local businesses and student organizations concerns local artists.
There were 409 press releases posted in the last 24 hours and 501,374 in the last 365 days.
Delivery fees between Iraqi provinces have risen by 60%, from 5,000 to 8,000 dinars per order, prompting complaints from consumers and online retailers, while courier companies blame additional customs charges at checkpoints for rising costs.
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India’s e-commerce sector recorded a 10.4% year-on-year (YoY) increase in order volumes in the run-up to Karwa Chauth, with shoppers stepping up purchases of fasting essentials, personal care products and home decor, according to a report by Unicommerce.
Oklahoma City police are cracking down on “jugging,” a crime where thieves follow bank customers to rob them, with a recent operation leading to three arrests.
(Aging Untold) — Remote work opportunities continue to thrive years after the COVID-19 pandemic made working from home mainstream.
The rise of the intelligent store: How edge AI is transforming physical retail | Retail Customer Experience