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CRM

Sprinklr is bringing Marketing AI Agents and new AI measurement research to CXUnifiers 2026, sharpening a bigger enterprise question: can customer-facing AI turn live signals into governed action, then prove what changed for customers and the business?

Add preferred source The U.S. Treasury Department has added biotechnology as a new regulated sector under its proposed rules for the Comprehensive Outbound Investment National Security Act (COINS Act), moving to restrict equity investments and joint ventures in Chinese biotech companies. The scope covers pharmaceutical compounds, cell and gene therapies, gene sequencing, and lab automation.…

CRM

‘I see the industry going headless. You want to stay in the screen when you’re doing the work. You want your techs to stay on the ticket, and then you want to basically have all the automation happen elsewhere, and then come back to the ticket,’ says Halo channel chief Tim Barton-Wines.

Reports emerged on Oct. 14, that since the start of the third quarter Berkshire Hathaway BRK.B has acquired as much as $930 million worth of stock in Bending Spoons, an Italian-based quasi-private equity firm that acquires and restructures technology products, software applications, and brands.