Browsing: Mondaycom

CRM

Harmony has launched as a new voice AI platform to help sales teams follow up with leads, qualify opportunities, and manage customer conversations at scale. Head of Harmony, Vitali Margolin, explains why the company is betting on specialized models rather than general-purpose AI.

Monday.com (NASDAQ: MNDY), a workplace production software developer that has pushed into the customer relationship management (CRM) space, saw its stock rise an impressive 16% last month. Investors didn’t react well to the company’s second-quarter results, but the solid performance of a notable peer known for its CRM offerings ultimately helped turn the tide.