Browsing: model

Organizations often look at AI, automation, or new service tools as the starting point for service-led growth. In reality, service-led growth starts with a business model. Technology can help scale a service business, but it does not define how value is created, delivered, or monetized.

OpenAI has slowed parts of the development of its upcoming Astra AI model after internal testing indicated that the system may possess advanced cybersecurity capabilities. The company saidit cannot rule out that Astra has reached the “Critical” level under its Preparedness Framework, triggering stronger security measures and a pause on internal work that does not…

FT. LAUDERDALE, Fla., Aug. 06, 2026 (GLOBE NEWSWIRE) — iQor, a global leader in customer experience business process outsourcing, today revealed how its AI-enabled operating model drives better operations by embedding artificial intelligence across every stage of service delivery. By combining proprietary capabilities with leading partner technologies, iQor strengthens its people, continuously improves operations, and delivers…