Browsing: loyalty

The carrier is giving Atmos Rewards members the ability to customize how they earn points — by distance traveled, price paid or segments flown — to better fit customers’ specific travel needs.

Old World Christmas, a 47-year-old hand-blown glass ornaments retailer, is launching its first-ever loyalty program called Old World Christmas Collectors Club.

Improvements to personalization and partnerships with delivery companies are helping the retailer appeal to members under 40, executives said on an earnings call.

Consumers are loyalty stacking at fuel pumps more than ever | Retail Customer Experience

The recent stabilization in user loyalty toward specificartificial intelligence (AI) platforms represents a massive shift for the digital advertising ecosystem.

Changes to MyMcDonald’s will work to increase frequency with existing members while driving interest from lapsed members through additions like tiers and personalized experiences.

While rising prices may lead consumers to switch brands, the building blocks of loyalty are more nuanced and comprehensive.

The home goods retailer conducted customer research and focus groups as well as CRM and behavioral testing to create the new program, and it will utilize a consumer panel to shape its future.

Apps like Dick’s Sporting Goods’ GameChanger build customer relationships and generate useful insights beyond what transaction-based loyalty programs offer, experts say.

Regal Rewards+, positioned as a flexible middle point between the free Regal Rewards program and the more expensive Regal Unlimited subscription, offers perks like discounts for friends.