Browsing: loyalty

One reason partnerships matter is that loyalty increasingly sits across organisational or technological boundaries.

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fidivio connects loyalty operations with enterprise finance to strengthen financial control and improve program economics

Fast-food chain Wingstop (NASDAQ:WING) missed Wall Street’s revenue expectations in Q3 2026, but sales rose 5.3% year on year to $185.1 million. Its non-GAAP profit of $1.08 per share was 5.7% above analysts’ consensus estimates.

AI is changing how travelers discover travel options, while the Marriott Bonvoy loyalty program deepens the brand’s relationships with guests, CEO Anthony Capuano said.

The coffee brand rebuilt its 2000s-era loyalty program for the modern day with an emphasis on community and personalization, Nespresso North America CEO Jean-Christophe Jaunin said.

The airline reported record revenue, but still widened its net loss due to rising fuel prices. It’s now looking to loyalty and premium experiences for sustainable growth.

Pay with Points allows Hilton Honors members to apply loyalty points toward their bill during digital checkout, a first for a major hotel brand, Hilton said..

The carrier’s bevy of loyalty advancements — from overhauling Rapid Rewards to adding international travel partners — are aimed at strengthening the airline’s value proposition.

TP in Australia says emotional intelligence is becoming central to customer loyalty as retailers expand their use of artificial intelligence. Brands are increasingly judged on how they make customers feel.