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UJET’s Taylor Wittman argues that 100% conversation analytics is table stakes, not a coaching strategy. The real test is whether supervisors can turn every interaction into timely, specific guidance that helps agents improve next week, not next month
AI in myeloproliferative neoplasms can grade marrow fibrosis and predict survival, but authors say prospective, outcome-focused trials are needed first.
Attackers posing as IT help desk staff contacted employees by phone, email and Microsoft Teams in the third quarter of 2026 and talked them into opening remote access sessions, Cisco Talos Incident Response (Talos IR) found across several engagements. In one case, that access ended in ransomware.
Data visualization can make an enormous and highly complex issue like climate change easier for the public to understand. It can also influence how people perceive it.
Little Caesars Pizza has named Michael Edwards Vice President, Global Data & Analytics. In the role, Edwards leads the vision, strategy, and execution of enterprise data and analytics capabilities across a global organization, with responsibility for Data & Analytics, Data Science, Business Intelligence, Data Engineering, and Data Governance.
The University of Arkansas at Little Rock is one of three finalists for the AMA (American Marketing Association) Foundation Higher Education Marketing Team of the Year Award.
Businesses have poured millions into AI tools over the past two years, yet most are still waiting to see a return on their investment. Sebastien Marchon, CEO of expense management platform Rydoo, explores how this gap has less to do with the tech itself and more about how confident employees feel using it.
Young business owners ages 6 to 18 will turn creativity into real-world experience at Chung Wah Chinese School’s Halloween Kids Market on October 24, combining shopping, financial education, costumes and family fun.
Arkansas entrepreneurs with innovative ideas for transforming business operations and accelerating growth with artificial intelligence (AI) will have a chance to win up to $50,000 in services at an upcoming pitch competition at the University of Arkansas at Little Rock.
Twenty-minute training sessions that fit into the workweek could help new hires become productive sooner, keep employees’ skills current and build problem-solving skills they can use across different tools, according to SkillBit’s The Shift to Continuous Cybersecurity Micro-Training report.