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Before replacing a customer relationship management (CRM) system, businesses should ask a difficult question: is the technology failing, or has the organisation failed to get the best out of it?

Shares of CRM software giant Salesforce (NYSE:CRM) jumped 4.1% in the pre-market session after BofA Securities double-upgraded the stock to Buy from Underperform and raised its price target to $285 from $160.

Salesforce (CRM) is one of the stocks most watched by Zacks.com visitors lately. So, it might be a good idea to review some of the factors that might affect the near-term performance of the stock.

Eli Lilly is taking its direct-to-consumer playbook to Australia. The drugmaker is bypassing traditional pharmacy channels with a new model there, another sign that pharma companies are experimenting with more direct relationships with patients as competition in obesity medicines intensifies. (STAT News)

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To forge stronger connections with multicultural consumers, grocers have to prioritize authentic communication that goes beyond just translation, experts say.

The University of Alabama resembles a small city, supporting hundreds of thousands of students, faculty, staff, researchers, healthcare providers and guests across a wide variety of systems and services. And that means UA is responsible for protecting many different types of sensitive information, including student records, healthcare information, financial and payment data, research data and…

A reported monthslong breach in the Defense Department’s human resources database exposed personal information of millions of military personnel and those related to them, including their Social Security numbers and job details.

1 marketing is getting a lifestyle makeover. Novo Nordisk and Eli Lilly are increasingly pitching their blockbuster obesity drugs less around treating a chronic disease and more around weight loss and how consumers want to look and feel. (STAT News)

Individuals whose personal information the 2020 Telmate data breach impacted may be eligible to claim a cash payment from a class action settlement.