Browsing: journey

Db Journey, the Norwegian travel and outdoor brand formerly known as Douchebags, builds gear for people who carry expensive, delicate equipment to hard-to-reach places: skiers, surfers, photographers, DJs, and business travelers. From its Oslo headquarters, the 70-person team designs luggage, ski and surf carriers, and everyday backpacks, then ships them to 33 countries through distribution…

As Arcadia’s data analytics team, we’ve witnessed firsthand the challenges healthcare organizations face in making sense of their vast data landscapes. Nursing shortages, physician burnout, complex care delivery demands, and the lasting impacts of the COVID-19 pandemic underscore the need for agile, data-driven solutions to provide high-quality patient care, promote staff well-being, and optimize operational…

The league’s transition to a “fan engagement engine” exemplifies a broader shift in customer journey mapping as brands move from static visualization to real-time orchestration.

As passenger expectations continue to evolve, airports are under increasing pressure to deliver journeys that are seamless, personalised and inclusive, while balancing the opportunities presented by digital innovation with the value of human interaction. From harnessing artificial intelligence (AI), biometrics and customer insights to creating more accessible experiences and building resilience during disruption, the industry’s…

In the new book *How Africa Works* published this year, the author Joe Studwell describes Africa as “the last blue ocean”. Based on seven years of field investigation and literature research, he believes that Africa’s past economic backwardness and low level of industrialization are caused by excessively low and sparsely distributed population density, which leads…

Dr. Joe Pazona shares insights into his journey as a physician entrepreneur focusing on specialty care expansion. He highlights the challenges and strategies involved in growing a healthcare business. The discussion offers valuable lessons for other healthcare professionals looking to innovate and expand in their practices.