Browsing: Gartners

Gartner’s 2026 CCaaS Magic Quadrant keeps the same Leaders while agentic AI reshapes the sales pitch. Rob Scott asks whether Gartner’s influential chart helps buyers select platforms that deliver trusted automation, real resolution, and measurable customer outcomes.

OpenAI just bet big on always-on AI agents capable of running entire projects without supervision. Gartner says most enterprises deploying agentic AI this way will abandon it within two years. We explore these contrasting visions for the future of enterprise agentic AI.

The best AI stocks today may lie beyond giants like Nvidia and Microsoft. Find the next big opportunity with these 19 smaller AI-focused companies with strong growth potential through early-stage innovation in machine learning, automation, and data intelligence that could fund your retirement.

Gartner’s 2026 Hype Cycle for digital marketing shifts focus from AI tools to the governance of AI spending. Marketing leaders are advised to manage AI technologies within their budgets and focus on autonomous marketing advancements.

Here are the seven world-leading automation and orchestration platform companies, along with their strengths and weaknesses, according to Gartner’s new 2026 Service Orchestration And Automation Platforms Magic Quadrant.