Browsing: Firstsource

Firstsource Solutions and Cresta have announced a strategic partnership to deliver an integrated AI solution for enterprise customer experience operations. The deal pairs Cresta’s unified agentic AI platform with Firstsource’s Kairos operating system, domain integration capabilities, and a new AI Center of Excellence. Together they target enterprises in the US, UK, Australia, and Middle East…

MUMBAI, India and SUNNYVALE, Calif., Aug. 11, 2026 /PRNewswire/ — Firstsource Solutions Limited (NSE: FSL) (BSE: 532809), a global intelligence partner and an RP-Sanjiv Goenka Group company, today announced a strategic partnership with Cresta, the leading customer experience AI platform, to deliver an integrated AI technology solution for enterprise customer experience transformation. The partnership combines Cresta’s…