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Data is a valuable resource in today’s ever-changing marketplace. For business professionals, knowing how to interpret and communicate data is an indispensable skill that can inform sound decision-making.

Predictive analytics is a form of data analytics that helps forecast the likelihood of future outcomes based on historical data. At a glance, here’s what you need to know about predictive analytics:

Data visualization is a powerful way for people, especially data professionals, to display data so that it can be interpreted easily. It helps tell a story with data, by turning spreadsheets of numbers into stunning graphs and charts that are easy to interpret.

Workflow automation can efficiently handle a wide range of processes, such as managing inventory, customer support ticketing, and employee onboarding.

Cem Dilmeganiwith Ezgi Arslan, PhD. updated onAug 20, 2026 See ourethical norms Cite This Research

Learn what a retail CRM is, how it connects online and in-store customer data, and when to use Shopify’s built-in tools or dedicated CRM apps.

The best ecommerce website examples combine clean navigation, strong branding, and mobile-friendly layouts to turn visitors into buyers. These 30 online stores show how different industries approach product pages, checkout flows, and visual storytelling.

Artificial intelligence (AI) analytics uses AI to analyze data in order to gain meaningful insights from it and drive decision-making. As AI technologies becomes more widely adopted, leveraging it for analytics purposes is becoming increasingly common. At a glance, here’s what you need to know about AI in analytics:

Predictive analytics is one of the four key types of data analytics, and typically forecasts what will happen in the future, such as how sales will shift during different seasons or how consumers will respond to a change in price. Businesses often use predictive analytics to make data-driven decisions and optimise outcomes.

Mobile ecommerce is the buying and selling of products or services through smartphones and tablets. Understanding how it works helps you build an online store that’s easy to browse and buy from on a phone.