Browsing: enhance

RTD has launched a comprehensive Customer Experience and Transit Utilization Action Plan to improve how the agency delivers services, communicates, and connects with its customers. Developed over several months, the plan includes nearly 60 tactics shaped by feedback received from RTD’s customers, staff, Board of Directors, and annual surveys. The near-term action plan closely aligns…

The State of New York has announced a $9 million investment to strengthen the cybersecurity of municipal water systems, reflecting growing concerns over the increasing number of cyberattacks targeting critical infrastructure across the United States. The funding is intended to help local water utilities improve their digital defenses and safeguard essential services that millions of…