Browsing: Cresta

You can’t assume the caller on the other end of the line is human anymore. Ping Wu, CEO of Cresta, sits down with JD Durkin at Money 20/20 USA in Las Vegas to explain how personal AI agents like Meta’s Muse are starting to call businesses on behalf of customers, and what companies need to…

Businesses can now build and optimize customer-facing AI Agents with enterprise-grade developer tools and infrastructure on the Cresta platform.

The NFL legend, Super Bowl champ, and certified beast signs with Cresta as spokesperson, kicking off with an ad showing how Cresta transforms customer experience with AI.

Firstsource Solutions and Cresta have announced a strategic partnership to deliver an integrated AI solution for enterprise customer experience operations. The deal pairs Cresta’s unified agentic AI platform with Firstsource’s Kairos operating system, domain integration capabilities, and a new AI Center of Excellence. Together they target enterprises in the US, UK, Australia, and Middle East…