Browsing: chatbots

Dispensing misleading voter information, misidentifying candidates, and regurgitating Russian propaganda, AI chatbots are sowing information chaos ahead of the US midterm elections, researchers say.

According to survey data from Common Sense Media, nearly half 9-to-12-year-olds have used an AI chatbot or companion, and by age 13, nearly three-quarters of kids have used chatbots. Matteo Della Torre/NurPhoto

Virtual influencers, licensed digital doubles and AI assistants that recommend what to buy are reshaping brand communication faster than the law. Watch our video interview to discover where creativity ends and deception begins, and who is taxed on a digital identity.

A chatbot’s ability to learn and remember a user’s specific wants and needs, then tailor its responses accordingly, is a big part of what makes it so appealing. But that personalization isn’t just a product of sophisticated technology. It also depends on the vast amount of personal information users willingly share with chatbots. Most of…

A chatbot’s ability to learn and remember a user’s specific wants and needs, then tailor its responses accordingly, is a big part of what makes it so appealing. But that personalization isn’t just a product of sophisticated technology. It also depends on the vast amount of personal information users willingly share with chatbots. Most of…

SellSmartly: Unify customer engagement across multiple platforms with AI agents, social CRM, real-time translation, and more.

Popular AI chatbots are prone to making false claims, cite out of date figures, and answer the same question differently on different days, a new report into their accuracy has found.

Few things will cause a customer to immediately request — or demand — a live agent like a bot that misunderstands them.

Humans bonded to AI companions are contemplating ways to keep their bots going – often in defiance of companies’ terms and services

Guardian tested chatbots after French far-right politician stripped a Muslim woman of her hijab in a photo