Browsing: changing

VMPL New Delhi [India], September 14: Buying skincare online is now common in India. A few clicks are enough to order a cleanser, serum or sunscreen. The difficult part comes before the purchase. Which product is right for your skin? The growing number of choices has made skincare shopping more confusing. Social media adds to…

What Gen Z, Millennials and Gen X buy, how much they spend and how they pay is laid out in the latest edition of Focus on Tech Life Tips, a report from Focus Bari on how online shopping is changing in Greece. According to the survey, 80% of Greek internet users aged 16 to 64…

Existing security and governance practices have largely focused on identities, permissions, access, configurations and controls. WithSecure’s Navigating Trust in the Modern Salesforce Ecosystem paper says Salesforce environments also require organizations to understand what information they rely on, how trust extends across connected systems, what actions are performed and what outcomes those actions produce.

New research from Loop shows that return policies are increasingly deciding where Americans shop, while fraud and abuse add to the pressure on retailers

AI virtual agents are no longer judged by how many calls they deflect. In 2026, the defining measure of contact center AI performance is resolution rate: whether the customer’s issue was resolved end-to-end. For years, the industry measured AI success differently — fewer live interactions meant lower costs — but that framing always had a…

With AI dominating cybersecurity (and most other) headlines, it feels like it has rewritten the threat landscape. Deepfakes, prompt injection, attacks against large language models and autonomous, AI-powered hacks suggest we may be living through a major cyber inflection point.

President William Ruto signing key bills into law at Statehouse, Nairobi, on September 7. PSC

New digital trends have paved the way for a massive shift in society’s expectations

Twenty traders gathered in Bali in August for the final ofAlpha Arena S03, competing live in a simulated trading environment for a share of $100,000.

Back-to-school retail marketers are confronting a shopper who is both cautious and digitally resourceful. AI tools are entering the purchase journey at the moment families compare prices, search for discounts and decide which product claims deserve attention.