Browsing: Centers

The U.S. National Science Foundation is investing $90 million over five years to support three new NSF Science and Technology Centers (NSF STC). These centers will advance American leadership in science and technology, strengthen the nation’s STEM workforce, and accelerate innovation in fields ranging from artificial intelligence and biotechnology to fusion energy and robotics.

Generative AI and agentic AI have several use cases in the contact center, from handling routine and predictable customer interactions to coaching human agents through specific customer resolutions. As the year has unfolded, there has been a definite shift in user sentiment as AI proves its value to both agents and customers. Below are four…

The U.S. data center market is experiencing unprecedented growth, fueled by the rapid adoption of AI, cloud computing and enterprise migration. In 2026 alone, J.P. Morgan estimates capex for hyperscalers — large—scale cloud and technology companies — will reach $697 billion. As John Servidea, global co-head of Investment Grade Finance at J.P. Morgan, said, “AI financing is the biggest…