Browsing: Assistant

HubSpot (NYSE:HUBS) announced a new AI Growth Bundle with OpenAI, built around deep product integration between the two firms.

HubSpot has unveiled one of its largest product updates in years, introducing a redesigned Breeze Assistant, a self-updating Smart CRM, Context Home, Marketing Studio, and expanded AI-powered sales and revenue capabilities as the company reorganizes its platform around what it calls “Growth Context.”

Pipedrive Inc., an intelligent customer relationship management platform for small- and medium-sized businesses, today announced the general availability of Nova, an artificial intelligence tool that briefs salespeople before calls and maintains records.

Instinct, the startup behind the personal AI assistant of the same name, is seeking $1 billion at a $10 billion valuation as access expands and users surpass 100,000, The Information reported Tuesday, citing a person with knowledge of the deal.

Bol is introducing Shopper Agent: a personal AI shopping assistant that helps customers navigate bol’s platform in a new way by asking questions and presenting choices. From today, all bol customers can use the new AI tool in the app and on the website, next to the search bar. This is a beta version. bol…

A simple description could soon replace endless catalog browsing as Instacart gives shoppers a more conversational way to build their next grocery order.

Consumer-facing AI tools include Cai, a customer service chat assistant, and Callie, a voice AI that helps Chewy Vet Care locations confirm appointments.

Mississippi’s Insurance Commissioner announced Monday that his office has enlisted the help of an AI phone assistant named Janie. However, the office will continue to have human staff man the state agency’s customer service department.

• The new assistant, based on generative artificial intelligence and integrated with Bizum’s website and WhatsApp Business channel, provides automated responses to issues, general enquiries and potential scams, with the aim of offering customers more efficient, up-to-date and multi-channel support. • Its implementation has achieved 90% accuracy in responses and reduced email enquiries for resolving…

This post shows how to deploy a multimodal WhatsApp ordering assistant built with Amazon Bedrock AgentCore and Amazon Nova 2. Many quick-service restaurants spread ordering across an app, a website, a phone line, and the counter. Each of those is a separate system to build and run. Each one also fragments the customer’s history, making…