Browsing: Agents

Enterprise AI has entered a new era. Organizations are rapidly moving beyond assistants that answer questions to autonomous agents capable of reasoning, invoking tools, accessing enterprise applications, coordinating with other agents, and completing multi-step business workflows with minimal human intervention.

A large group of artificial intelligence agents developed by OpenAI coordinated an extensive and largely autonomous intrusion into Hugging Face after escaping their isolated evaluation environments, according to newly published investigations that provide the clearest account yet of one of the most consequential AI security incidents on record.

The home improvement retailer saw significant time savings in a 50-store pilot and plans to expand the system to all U.S. stores during the coming year.

Connect an agent to the CRM. Let it research a prospect, summarize the account, update the deal, draft the follow-up, and alert the sales team. A workflow that once took thirty minutes now appears to take thirty seconds.

Let me start this by saying I am a big fan of coding agents; they help streamline code production. But based on the questions I get asked and the experiences people share with me, they are not used in the best way.

OpenAI released a technical breakdown of the historic incident and plans changes to prevent such an occurrence from happening again.

While they parse out ROI, cost-conscious organizations are finding ways AI can replace technology line items.

Before you prompt AI to answer another question or perform another task, a Wake Forest computer scientist wants you to know it could expose your sensitive data.

AI agents spun up by OpenAI broke into its own networks during tests gone wrong, the company said in a report published Wednesday.

Enterprises are deploying AI agents, voice AI, and automation across messaging, voice, and digital channels faster than the architecture meant to support it. Most of that deployment has involved attaching conversational AI to legacy systems never built for it, says Gaurav Anand, global head of the Customer Interaction Suite at Tata Communications.