Browsing: Agents

Firmable has found a sharp divide between how widely B2B sellers use AI and how few believe their revenue systems are ready for agents to act independently. Its agent-ready revenue team survey shifts the conversation from access to AI toward the quality of the data, workflows, and accountability underneath it.

Cognizant Technology Solutions Corporation (NASDAQ:CTSH) said on September 7 that 17 production AI agents at a large foodservice business reclaimed approximately 11 hours per account manager each week. The deployment provides a concrete operating example behind a broader push into AI-enabled services.