Browsing: Agent

In my previous article, I how I built a LangGraph-based AI agent to automate a 15-minute customer service booking session.

In my last article, Many Companies Use AI. Few Know How to Build an AI-Native Enterprise Data Platform, I discussed how to integrate AI into the enterprise data platforms. I also shared common problems in practice regarding AI applications in data engineering workflows and how to resolve them. In that article, I explained 3 key…

The future of work is here. Discover the 36 top robotics and automation stocks leading the charge in AI-driven automation and industrial transformation.

Kiteworks, which empowers organizations to effectively manage risk in every send, share, receive, and use of private data, has announced a strategic partnership with Reco, a leader in Agent Ecosystem Security. The collaboration is intended to give enterprises greater visibility and control across their agent and application ecosystems while addressing a growing governance challenge created…

A New Era for Online Shopping: How Macy’s Built the ‘Ask Macy’s’ AI Agent in 4 Weeks With Gemini Enterprise for Customer Experience April 22, 2026

The cloud-native customer service company Talkdesk offers a core customer experience automation (CXA) platform withAI agent capabilitiesthat can interact directly with customers or human agents. TheCXA platform debutedin June 2025; on February 23, 2026,Talkdesk added Automation Flows(AF) capabilities.