Browsing: 2026

Customer service software now combines ticketing with AI agents that can answer questions, handle routine requests, and work from a company’s knowledge base.Zendesk’s CX Trends Reportfound that72%of customers want immediate service, increasing pressure on support teams to respond faster without sacrificing quality. We break down Zendesk’s core support tools, AI agent tiers, pricing model, and…

Amazon Quick Suite helps business users make better decisions, faster and take action on them by unifying AI agents for research, insights, and automation into a single experience that understands your complete data context.

Pune (Maharashtra) [India], August 22: MIT India’s Industry Institute Reconnect Summit (IRS 2026) placed industry collaboration, entrepreneurship and industry-led problem-solving at the centre of its two-day programme, bringing together startups, investors, academic institutions and young innovators around opportunities for growth, innovation and real-world impact.

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