Hong Kong Air Cargo Industry Services Limited (Hacis) has doubled daily outbound processing capacity at its E-commerce Fulfilment Centre (HEFC) following the introduction of a new automated storage system.
The Hong Kong Air Cargo Terminals Limited (Hactl) subsidiary has launched the Hacis Storage Control System (HSCS), designed to increase the speed, accuracy and flexibility of e-commerce shipment handling as volumes grow.
The system combines automated storage and retrieval technology with high-speed tote stacker cranes and Automated Guided Vehicles (AGVs), which retrieve inventory and deliver it directly to workstations for order processing.
This creates a ‘goods-to-person’ model that reduces manual handling and streamlines workflows within the fulfilment centre.
HSCS is also integrated with a neutral warehouse management system and synchronises real-time data with customers’ enterprise resource planning systems and e-commerce platforms.
Hacis said this provides greater visibility and inventory control throughout the fulfilment cycle, while improved automation has doubled the HEFC’s daily outbound processing capacity and enables faster turnaround.
Ringo Chan, executive director of Hacis, said: “E-commerce supply chains continue to evolve rapidly, with customers demanding greater speed, visibility and reliability.
“The introduction of HSCS marks a significant step forward, enabling us to handle higher volumes with improved efficiency and accuracy.
“This new system reinforces our commitment to innovation and enhances our seamless fulfilment-to-flight ecosystem, helping customers connect more effectively with global markets.
“By deploying new technologies in our operations, Haciscontinues to strengthen Hactl’s position as a premium end-to-end air cargo service provider at one of the world’s leading aviation hubs.”
Launched in 2020, the HEFC provides handling services for a range of e-commerce shipments and includes the accredited Hacis Cool Zone, which offers integrated fulfilment solutions for temperature-sensitive cargo.
7 August 2026
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