An education software provider’s data breach exposed the
personal information of nearly 45,000
Austin Independent School District employees. The breach affected a third-party software system, but the company did not immediately clarify the extent of the incident.
Frontline Education, which provides administration software for more than 10,000 school districts and organizations across the country, began notifying Austin ISD
employees Monday of the issue.
Frontline informed Austin ISD of the data breach on
Aug. 14, the same day the issue
occurred, the district wrote in an Oct. 22 letter to staff. It’s unclear why Austin ISD waited two months to inform employees of the breach.
“We strongly encourage you to remain vigilant by reviewing your account statements and monitoring your free credit reports for any unauthorized activity,” Austin ISD officials wrote in last week’s letter.
current and former employees’ names, social security numbers, personal and work email addresses and personal addresses. It involved 44,652 current and former Austin ISD employees, according to an Oct. 12 posting on the Texas Attorney General’s website. Austin ISD employs about 11,000 staff members.
immediately respond to a request for clarification about the number of districts that were impacted nationwide and in Texas. The issue has been resolved, the company wrote in a Monday statement on its website.
“We promptly investigated the issue with the assistance of an independent cybersecurity firm, remediated the vulnerability, engaged with law enforcement, and took steps to further reinforce the security of our systems,” company officials wrote, adding that Frontline enhanced its security in response to the incident.
Frontline encouraged affected employees to enroll in credit monitoring and offered free credit monitoring.
Austin ISD officials reported the breach to the Texas Department of Information Resources, according to the district letter. Employees with questions about the breach can call Frontline at 833-516-8792 or email at frontline@notifications.cyberscout.com.
This article originally published at Data breach impacts thousands of Austin ISD employee’s personal information.
