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AI-translated article with transliterated names.Read original Chinese article here.
Only 45 percent of retailers are scaling artificial intelligence across their operations, even as businesses committing heavily to the technology generate three times higher revenue and earnings growth.
SupportNinja, a strategic outsourcing and customer experience (CX) transformation partner, has acquired Aventus and launched Aventus by SupportNinja, a unit serving ecommerce and direct-to-consumer brands
OpenAI launched Businesses in ChatGPT in beta on November 10, 2026. Eligible businesses can claim a profile, manage information customers see and view discovery insights. Eligible U.S. ecommerce and online service businesses can also create a Business Agent that answers customer questions. The agent has a narrower launch audience than the profile-management service. OpenAI’s launch…
Crew Clothing Company has gone live with its online store on Shopify. The retailer worked with Voyado and Shopify partner, fusefabric, on this.
Gkash is introducing the PAY.MY brand identity alongside its merchant payment technologies. The Malaysian fintech group says the move will sit alongside its existing payments business.
Add preferred source Thailand’s Cabinet approved a measure revising the criteria for collecting import duties on goods ordered through e-commerce platforms, setting a ceiling of no more than 30% under customs tariff classifications. The measure covers three main channels: express delivery, e-commerce free zones (eWTP), and international mail. It takes effect the day after publication…
The Indian Readership Survey (IRS) 2026 is set to widen its digital enquiry beyond online reading, with the Media Research Users Council of India (MRUCI) looking to capture how people consume search, social media, digital content and e-commerce.
Asics is taking legal action against Payment System Solutions and Services LLC and the Amazon storefront currently named “Gem Trendz” for selling unauthorized sneakers bearing the Asics trademark.
Shopify (NASDAQ:SHOP) shares tumbled about 10% in morning trading after the e-commerce platform reported third-quarter revenue and gross merchandise volume below analyst estimates.