Browsing: CRM

Reputation provides a reputation management platform that helps organizations monitor, analyze, and respond to customer feedback across reviews, surveys, social channels, business listings, and other touchpoints. CEO Joe Burton has spent much of his career helping technology companies navigate major shifts in communications, cloud platforms, identity, data, and AI. Pulse 2.0 interviewed Reputation CEO Joe…

Salesforce filed a shelf registration for 609,118 common shares tied to an ESOP offering, while expanding AI-led platforms like Agentforce and Data 360 and continuing large capital return programs.

The CEO of Singapore Airlines (SIA), Goh Choon Phong, has said the airline will review customer feedback on its revamped cabins and explore further refinements to improve the overall travel experience, following criticism of the new Business Class design.

National Pet Retailer Ranked #1 in Its Category, Reinforcing Commitment to Supporting Pets, People and Local Communities

Knights of Columbus Asset Advisors LLC purchased a new stake in shares of Salesforce Inc. (NYSE:CRM – Free Report) during the 3rd quarter, according to the company in its most recent filing with the SEC. The fund purchased 7,966 shares of the CRM provider’s stock, valued at approximately $1,829,000.

Maryland State Retirement & Pension System increased its position in shares of Salesforce Inc. (NYSE:CRM – Free Report) by 13.3% during the 3rd quarter, according to its most recent filing with the Securities and Exchange Commission (SEC). The fund owned 48,789 shares of the CRM provider’s stock after acquiring an additional 5,728 shares during the…

Recognition reflects how Trupanion combines innovative technology and 24/7/365 human support to enhance the pet insurance experience, helping pet families navigate veterinary care with greater ease and confidence whenever they need it.

Industry AI connects the shopper journey with end-to-end retail operations, enhancing the consumer experience

Viking Line has the best customer experience and sustainability image among ferry companies operating in the Baltic Sea, according to the latest Finnish Asiakkuusindeksi 2026 (Customer Experience Index 2026) study. The company’s customer experience score has improved over four consecutive years. One thousand customers invited to join Viking Line’s customer panel, Viikinkineuvosto, are also closely…

Veeva Systems (VEEV) is back in focus after UCB committed to its Vault CRM platform, highlighting how the software maker is using industry specific AI to support life sciences commercial teams.