Browsing: CRM

Docusign expands its Salesforce partnership, making its IAM platform natively available to all AI agents across Salesforce and Slack

This is far from the only large software group leaning into AI analytics and data infrastructure, so it is worth looking across 92 AI infrastructure stocks.

Fragasso Financial Advisors Inc cut its stake in shares of Salesforce Inc. (NYSE:CRM – Free Report) by 27.1% during the third quarter, according to the company in its most recent Form 13F filing with the Securities and Exchange Commission (SEC). The firm owned 8,381 shares of the CRM provider’s stock after selling 3,120 shares during…

Looking back on sales software stocks’ Q2 earnings, we examine this quarter’s best and worst performers, including Salesforce (NYSE:CRM) and its peers.

BofA analyst Tal Liani upgraded Salesforce to ‘Buy’ from ‘Underperform’, and lifted the price target to $285 from $160. Prabhjote Gill·Stocktwits Published Oct 12, 2026   |   9:32 AM EDT

Salesforce’s latest acquisition points to a bigger ambition for Tableau and Agentforce. The vendor is helping businesses identify the causes of customer experience failures, rather than simply measuring their effects. But can enterprises trust AI to recommend the next move?

As AI agents take on more customer-facing work, CX leaders must connect reliable data, clear consent, and governance controls. New moves from the ICO, Google and Heathrow show why explainable insights and accountable automation now determine whether personalization earns trust.

At YPO, our customers have been at the heart of everything we do for more than 50 years. As we enter the next chapter of our journey, we remain committed to delivering outstanding service and creating the best possible experience for every customer.

Bank of America just flipped its Salesforce call from Underperform to Buy in a single move, arguing the AI threat that spooked investors was overblown. Whether the upgrade holds up depends on one quarter that could prove or bury the…

Meta, Sierra, Stripe, Shopify, and Walmart are setting rules for personal AI agents, while Adobe, Hightouch, and Smart Communications tackle the systems behind the journey. The challenge is no longer just AI adoption, but deciding who controls the customer relationship.