New Malaysian CRM Gives Real Estate Agencies AI Notes From
Press release
New Malaysian CRM Gives Real Estate Agencies AI Notes From Recorded Sales Calls
10-27-2026 04:34 PM CET | IT, New Media & Software
Press release from: Sentitask
Sentitask CRM: AI notes from a recorded sales call, shown with sample data
Sentitask, a software company based in Selangor, has introduced a custom CRM for real estate agencies in Malaysia, with AI-written notes from recorded sales calls as its main feature.
When an agent finishes a call with a buyer, the details often live only in that agent’s memory. With Sentitask, the agent asks for consent, records the call on speaker or uploads the phone’s own recording, and receives a written summary, next steps and a transcript within minutes. A running brief on each lead means a manager, or another agent taking over, can see the full story before the next call. Only text is stored.
– An AI assistant that replies to new WhatsApp leads in English, Bahasa Melayu and Chinese, says it is a virtual assistant, and hands over to an agent when needed
– Automatic sharing of new leads among agents who have checked in for the day
– Reports on lead sources, ad campaigns and team activity for the agency owner
– Listings, viewing calendar, pipeline board, commission and leaderboard, and a free phone app for agents
The system works on a laptop and as an app on an agent’s phone, so agents can log calls, update leads and check the day’s viewings without going back to the office. Each agency picks the parts it needs, and its setup is configured around its own team and projects.
“Agencies tell us the same thing: leads get lost in chats and calls nobody wrote down,” said Chock, founder of Sentitask. “We built a system where that information is captured for you.”
Each agency owns its data and its WhatsApp Business account, which runs on Meta’s official WhatsApp Business Platform. The system follows Malaysia’s Personal Data Protection Act.
Sentitask is now onboarding founding clients in the Klang Valley. Details: https://sentitask.com. Demo bookings: https://sentitask.com/book.
SENTITASK TECHNOLOGIES
22, Jalan Industri PBP4
Taman Industri Pusat Bandar Puchong
47100 Puchong, Selangor
Malaysia
Press contact: Chock
Email: hello@sentitask.com
Phone: +60 18-576 6015
Web: sentitask.com
Sentitask builds custom CRM systems for Malaysian businesses, starting with real estate agencies. Every client runs on one secure platform, set up for the way that agency works. Sentitask is registered in Malaysia as SENTITASK TECHNOLOGIES (202603282064) and is based in Puchong, Selangor. Learn more at https://sentitask.com.
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