Revolut down: Online banking app not working amid major outage
Revolut, the online banking app, has gone down in a major outage.
The outage is particularly widespread, not only affecting the app but also leaving users unable to make payments with cards in real life.
The company said it was aware of the problems and that it was working to restore them.
“We are currently experiencing a service disruption affecting multiple features, which may result in some services being inaccessible,” it said in a statement posted on X. “Our engineering team is actively working to restore full service as quickly as possible.
“We appreciate your patience and apologise for any inconvenience this may have caused.”
Revolut was hit by a number of complaints from users on social media, who complained they were unable to make payments or move money around and therefore were suffering a range of issues. Notably, unlike in many other banking outages, users said that their cards had also stopped working leaving them unable to even make payments in stores.
Complaints came from across the world, with users in the UK, France and Spain all reporting disruption. It is unclear whether the outage is affecting every Revolut user.
The app does offer a “system status” page on its website, but that said that all of its systems were “operational” at the time of publication.
Revolut is based in the UK and was originally primarily marketed as a way for customers to make payments across the world, without paying the usual high fees associated with more traditional banks. As with many other financial technology firms, it began as primarily an app but has moved towards more traditional financial services, and now operates as a bank in more than 30 countries.
It says that it has more than 80 million personal customers across the world, and more than 800,000 business customers. It reported revenues of £4.52 billion last year, and profits of £1.3 billion.
