Empowering business users with natural language data access
Brasilprev’s Data and Digital Business team is responsible for the strategy behind the company’s data, analytics, artificial intelligence and digital channel capabilities. The team ensures that data and technology improve the customer experience, support business growth and guide decision-making across the organization. As Brasilprev navigates a period of transformation driven by longer life expectancy, the growing need for long-term financial planning and the rapid evolution of AI, the company has sought to balance innovation with the governance, security and privacy standards required in the financial and insurance sectors.
Before adopting Genie products, business users relied on dashboards, static reports or direct requests to data teams to draw insights from company data. These methods created queues, slowed response times and limited how much less technical users could explore data on their own.
“We have a robust analytics platform where many business users still depend on data specialists to answer simple questions or build specific analyses. We wanted to reduce this dependence and allow people to work using natural language,” said Arley Mendonça, Data and AI Manager at Brasilprev.
Genie One and Genie Agents have been available on Brasilprev’s analytics platform since July 2025. Because Brasilprev was already using Databricks as its data and AI platform, no additional implementation process was required.
