Moonello, a software engineering firm in Novi, has announced a strategic shift toward AI and software engineering for mid-market companies by offering and introducing four defined engineering engagements with publicly available starting prices.
Moonello says this shift in focus responds to problems it sees across mid-market companies. Many still run on legacy systems that can’t always connect to modern AI tools.
Employees can paste company data into public AI tools to move faster. And internal tools, often built quickly and sometimes with AI coding tools, may run quoting, scheduling, or operations without monitoring, tested backups, or anyone outside the builder reviewing them.
Moonello now offers four services, each priced at a flat fee agreed to before the work begins, with starting prices. They include:
- Legacy System Modernization replaces aging enterprise resource planning (ERP) and other legacy systems one function at a time while the old system keeps running. It starts with a $7,500 roadmap, and most build phases cost $25,000 to $60,000.
- Internal Build Audit is an outside review of software a company built for itself, including tools built with AI, across security, architecture and code quality, operations and reliability, business continuity, and AI integration risk. Single-module audits take about two weeks and start at $3,500.
- Private AI Systems puts a private AI assistant in the client’s own cloud account, connected to its documents and ERP, with no company data used to train outside models. A pilot costs $15,000; the full production system costs $75,000 and takes 90 days.
- Production Hardening makes Moonello the engineering team behind software built by a client’s own staff or by another vendor, covering security, monitoring, backups, and documentation. Stabilization sprints start at $10,000, and ongoing retainers start at $2,500 a month.
“Companies have more ways than ever to build software, especially with AI. But getting something built and making sure it’s secure, reliable, and ready to run a business are two very different things,” says Matt Trueblood, president and founder of Moonello.
“That’s where we’re putting our focus. And we’re publishing our prices because businesses should be able to understand what an engagement costs before they ever pick up the phone.”
Moonello’s work includes the operations <a href="https://bitcomme.com/zendesk-unveils-outcome-ai-platform-with-unlimited-pricing/” title=”Zendesk unveils outcome AI platform with unlimited pricing”>platform for a national telecom inspection company. Moonello worked with the company’s nationwide crew scheduling, dispatch, job tracking, and field reporting. The company has grown roughly ten-fold since the platform was launched.
For a Michigan restaurant equipment installation and service company, Moonello developed a Retrieval-Augmented Generation (RAG) system that makes decades of operational data accessible through natural-language questions.
Information that previously took days to retrieve can now be accessed in seconds, according to the company.
Moonello is also building a modern ERP platform for the company, integrating the AI system into its broader operations.
For a large Michigan nonprofit, Moonello is modernizing a resource database built on 25-year-old technology and developing a new CRM and call-intake platform. The system will incorporate AI-assisted capabilities to help call-center staff identify relevant community resources based on callers’ needs, improving how the organization connects southeast Michigan residents with assistance.
Moonello builds and deploys secure software on infrastructure controlled by its clients, with its Michigan-based team performing all of the engineering.
Clients own the custom software developed for them, without ongoing licensing fees paid to Moonello for that software. Cloud infrastructure, third-party services, and ongoing support are handled separately.
Each service can be purchased independently. Audit fees can be credited toward a modernization roadmap or hardening sprint; modernization roadmap fees apply toward the first build phase, and private AI pilot fees are credited in full toward production deployment.
Service details and starting prices are available at moonello.com.
